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Streamlined Warehouse Operations for a UAE-based Logistics Firm with a Custom Software Suite

Software Solutions by PBS

Client Profile

A mid-sized logistics and supply chain management company in Sharjah, UAE. The firm manages inventory, dispatches, and deliveries across the GCC. With operations spread across 6 warehouses, they faced challenges managing real-time inventory, reducing human error, and ensuring timely dispatch.

Business Need

The client sought a scalable software solution to digitize their warehouse operations — from inward tracking to inventory updates, auto-replenishment triggers, and dispatch logs — all accessible via desktop and mobile.

Challenges

  • Manual entry delays and inventory mismatches
  • High rate of dispatch errors due to non-integrated systems
  • No central dashboard for multi-location stock tracking
  • Paper-based records slowing audit and compliance checks

Solution by PBS

PBS developed a robust, cloud-native Warehouse Management System (WMS) tailored to the client’s unique workflows:

  • Web dashboard + mobile app integration
  • Barcode-based inward/outward entry
  • Auto-alerts for low stock and upcoming deliveries
  • Admin-level access controls and analytics panel

Approach

Phase 1: Process mapping and pain-point analysis onsite

Phase 2: Wireframe creation and feedback loops

Phase 3: Agile development cycles with client UAT every sprint

Phase 4: Final rollout, onboarding, and continuous support

Technology/Tools Used

  • React.js (Frontend)
  • Node.js (Backend)
  • Firebase (Mobile sync)
  • AWS (Hosting)
  • Power BI (Reporting)

Business Impact

Reduction in dispatch delays
Faster monthly audit process

Also,

  • Real-time visibility of all warehouse stock
  • Improved employee efficiency and morale

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