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Streamlining MSME Finance Operations | Panthak Case Study

Industry: Manufacturing & Distribution | Service Area: Financial Consulting & Digital Transformation

msme-financial

Client Overview

Our client is a mid-sized manufacturing enterprise based in Gujarat with annual revenues of ₹15 crore, specializing in industrial components. With 75 employees and a growing distribution network across Western India, they faced critical bottlenecks in financial reporting and inventory management that were limiting their expansion potential.


Challenge / Problem Statement

The company struggled with manual accounting processes that created 10-15 day delays in financial reporting. Their inventory tracking relied on Excel spreadsheets, causing frequent stock discrepancies and delayed vendor payments. Leadership lacked real-time visibility into cash flow, making strategic decision-making reactive rather than proactive. During audit season, the finance team spent 60% of their time reconciling data instead of analysis.


Objectives

  • Reduce financial reporting cycle from 15 days to 3 days
  • Achieve 95% inventory accuracy through automated tracking
  • Implement real-time dashboard for cash flow monitoring
  • Cut month-end closing time by 50%
  • Enable data-driven forecasting for quarterly planning

Approach / Methodology

  • Discovery Phase: Panthak conducted a 10-day operational audit, mapping existing workflows and identifying 23 process inefficiencies across accounts payable, receivable, and inventory management.
  • Analysis & Strategy Design: We developed a phased digital transformation roadmap prioritizing quick wins while building toward comprehensive ERP integration.

Challenge vs. Solution Framework

  • Challenge Summary
    Manual data entry across disconnected systems created error rates above 12%. The accounting team worked overtime during month-end with no standardized approval workflows. Inventory counts required physical verification twice monthly.
  • Solution Outline
    Deployed cloud-based financial management software integrated with inventory modules. Established automated approval hierarchies and digital documentation trails. Implemented IoT-enabled inventory sensors for real-time stock monitoring.

Solution Delivered

Panthak implemented a customized financial management system with these core components:

  • Financial Module: Automated invoice processing, vendor payment scheduling, and multi-level approval workflows reduced manual touchpoints by 70%.
  • Inventory Integration: Real-time stock tracking with automated reorder triggers and supplier portal integration eliminated 90% of manual data entry.
  • Reporting Dashboard: Executive dashboard provided live visibility into key metrics including DSO, working capital, and profitability by product line.
  • Training Program: Conducted 40 hours of hands-on training across three departments, ensuring smooth adoption with 95% user engagement within 30 days.

Financial Process Transformation Infographic

Financial Process Transformation

Before vs. After Panthak Intervention

BEFORE 15 Days
DAY 1-5: DATA COLLECTION
Manual invoice entry from paper records
Excel spreadsheet compilation from 5 departments
Physical inventory count (2 days)
Email-based data requests and follow-ups
Manual bank statement reconciliation
DAY 6-10: VERIFICATION & RECONCILIATION
Cross-checking entries across multiple Excel files
Identifying and correcting discrepancies (12% error rate)
Manual vendor payment matching
Inventory variance investigation
Multiple approval rounds via email/printouts
DAY 11-15: REPORTING & APPROVAL
Manual report generation in Word/Excel
Financial statement preparation
Management review and revision requests
Final approval and distribution
📊 KEY METRICS:
23 Manual Touchpoints
60+ Hours of Manual Data Entry
12% Error Rate
8 Days Month-End Closing
Zero Real-Time Visibility
AFTER 2.5 Days
DAY 1: AUTOMATED DATA INTEGRATION
Auto-sync invoices from digital capture system
Real-time inventory updates via IoT sensors
Automatic bank feed reconciliation
System-generated consolidation across departments
Digital approval workflow triggers
DAY 2: VALIDATION & ANALYSIS
Automated variance detection and flagging
AI-powered anomaly alerts (1.5% exception rate)
One-click reconciliation for standard transactions
Digital approval completion within 4 hours
DAY 2.5: INSIGHTS & DISTRIBUTION
Auto-generated financial statements
Interactive dashboard with drill-down capability
Automated report distribution to stakeholders
Real-time access via mobile/web portal
📊 KEY METRICS:
7 Automated Touchpoints
8 Hours of Manual Review Only
1.5% Exception Rate
3 Days Month-End Closing
24/7 Real-Time Dashboard Access

Measurable Impact & Results

Time Reduction
83%
15 days → 2.5 days
Accuracy Improvement
87%
88% → 97%
Manual Hours Saved
70%
60hrs → 18hrs
Process Touchpoints
70%
23 → 7 steps
Real-Time Visibility
100%
0% → 100%
Process Area Before After Technology
Invoice Processing Manual entry, 3-5 days Auto-capture, same day OCR + Cloud ERP
Inventory Tracking Physical count 2x/month Real-time monitoring IoT Sensors
Approvals Email chains, 5-7 days Digital workflow, 4 hours Automated Routing
Reconciliation Manual matching, 60hrs Auto-match, 8hrs review AI Algorithms
Reporting Manual compilation, 3 days Auto-generation, 2 hours BI Dashboard

Results & Impact

Quantitative Outcomes:

  • Financial reporting cycle reduced from 15 days to 2.5 days (83% improvement)
  • Month-end closing time decreased from 8 days to 3 days
  • Inventory accuracy improved to 97%, up from 78%
  • Vendor payment delays eliminated, improving supplier relationships
  • Finance team productivity increased by 40%, reallocating time to strategic analysis
  • Cash flow forecasting accuracy improved to 92%

Qualitative Benefits: Leadership gained confidence in making expansion decisions based on reliable data. The finance team shifted from administrative firefighting to value-added analysis. Audit preparation time dropped significantly, with the last audit completed 12 days faster than previous year.


Client Testimonial

Panthak didn’t just implement software, they redesigned how we think about financial operations. The visibility we now have into our business is transformative. Our CFO can answer questions in real-time that used to take days of manual compilation. This has directly supported our ability to secure better financing terms and pursue strategic growth opportunities we couldn’t previously evaluate.

— Managing Director, Client Company


Key Learnings / Future Roadmap

This engagement demonstrated that MSME digital transformation succeeds when technology serves process improvement rather than replacing human judgment. The client’s willingness to embrace change management principles was critical to adoption rates exceeding industry benchmarks.

Next Phase: Building on this foundation, we’re now implementing predictive analytics for demand forecasting and expanding integration to their CRM system. This will create a unified business intelligence platform supporting their five-year growth plan to double revenue while maintaining operational excellence.


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